top of page
Booking, Payment & Cancellation Policy
As a private, one-on-one salon and online service, time is specially reserved for each client to ensure the highest quality of service. Please kindly review our policy before booking:
1. Booking & Payment Options
-
Salon Services - New Clients:
-
To secure your first appointment, a 50% Deposit is required, with the remaining balance paid on the day.
-
Payment is kindly requested within 1–2 days of receiving the payment details, and your appointment is officially confirmed upon receipt.
-
-
Salon Services - Returning Clients:
-
Welcome back! No deposit or advance payment is required. Payment is simply made on the day of your appointment.
-
-
Online Services:
-
100% Full Pre-payment is required within 1–2 days to secure your online session.
-
2. Accepted Payment Methods
-
Revolut (Payment link provided)
-
Irish Bank Transfer (EFT)
-
Cash (Available for the 50% remaining balance for new salon clients, or full payment for returning salon clients — exact cash only, please, as we do not keep change)
3. Cancellations & Rescheduling If you need to change or cancel your appointment, please notify us at least 48 hours in advance.
-
Late Cancellations / No-Shows: Cancellations made with less notice, or no-shows, will result in the forfeiture of your advance payment (for new clients).
-
Rescheduling: Rescheduling is available free of charge if requested within the notice period (limited to once per booking).
4. Lateness & Technical Issues If you are running late (or experiencing connection issues for online sessions), please inform us as soon as possible. Late arrivals may result in a shortened session time, and the full session fee will still apply.
By checking the box below, you acknowledge and agree to this policy.
bottom of page